Webhelp is a leading services provider in customer experience, and manages customer service on behalf of more than 1,350 of the world’s leading companies. It employs more than 120,000 people across more than 60...
Business networking is an effective business tool for small businesses, providing a platform to meet like-minded individuals and build connections for growth and development, both professionally and personally. With...
SugarCRM, provider of the AI-driven CRM platform, has announced that The Hills Lodge Grand Mercure, part of the world-leading Accor Hotel Group, has selected Sugar to supercharge its sales, marketing and end-to-end...
In 2023 firms need to sharpen their attention on marketing and advertising trends as consumers grow more cautious about which brands they spend their time on. Dubai-based, Nested VFX, a post-production and visual...
Over half (56%) of Brits have switched from a favourite brand they were loyal to due to increased inflation and the cost of living crisis, while one in five shoppers (19%) agree...
The continued growth in online shopping means brands are more under pressure than ever to provide sleek digital experiences. So, what should companies look to improve and invest in with regards to customer experience...
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