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Breaking the bias barrier in tech  

The amount of women in the tech space are few and far between and it is the responsibility of the industry to prove that there is indeed a place for them. Clare Hickie, Chief Technical Officer for EMEA at Workday, explains how the technology industry can implement more effective...


Experts discuss how employers can help young people start their careers

Nearly three-quarters of young people – aged between 15 and 24 in 92 countries – are off-track to acquire the skills needed for employment, according to a new report published today by the Education Commission and UNICEF and supported by Generation Unlimited.  Recovering...


Securing customer loyalty with email and data

Guy Hanson, VP of Customer Engagement at Validity, speaks to Intelligent CXO about the importance of email channels and effective data management. He also tells us about how marketers must combine these elements to create a strong business approach. As the pandemic finally dissipates, the next...


Research finds SMEs overwhelmed by social media and communication technology

New research has revealed that SMEs are becoming overwhelmed by the noise and distraction of social media channels, communication technology and networking platforms, which are failing to help businesses collaborate with specialists and experts, limiting innovation. In a survey of over 100...


Businesses prefer ‘dialling-in’ to an event instead of attending in-person 

Nearly two-thirds of business decision-makers have expressed a demand to attend more virtual, as opposed to in-person, events, according to new research commissioned by EventsX, via independent polling agency, Censuswide.  EventsX – an AI-enabled events provider – polled...


Tight hiring market sees start-ups channel investment funding toward tech recruitment 

More than half (54%) of start-up businesses who have secured PE or VC funding in the past 12 months invested capital in recruitment – up from 37%of those who received their latest funding round between three and five years ago (prior to the pandemic).  According to Robert Half’s...


Hiring for potential in the war for talent 

Embracing less experienced but highly motivated employees with the potential to do great things may well be worth the risk. Karien Spencer, Talent Acquisition Lead at Decision Inc, explains more below.  Globally, employers are arming themselves for war. But this war is not taking place...


Network modernisation: The key to the future of healthcare

As healthcare organisations continue to introduce IoT devices to their operations, their digital success stories depend on one fundamental component – a reliable network. Jacob Chacko, Regional Director – Middle East, Saudi & South Africa at Aruba, a Hewlett Packard Enterprise...


UK business leaders lack trust in their employees when it comes to hybrid work 

New research from Citrix has revealed low levels of trust among UK business leaders when it comes to their employees working remotely and from home.   The  Citrix Work Rebalanced report is based on a global survey of 900 business leaders and 1,800 knowledge...


The five functionalities that are crucial for your contact centre of the future

Contact centres are witnessing an overload of customer interactions and attempting to adopt numerous methods to enhance efficiency and boost productivity. However, it can be challenging to understand which elements need to be prioritised to establish efficient future contact centres. Mathias...


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