Magazine Button

Insights

Experts discuss the risks of remote working  

Over the last two years, SMEs have seen a significant shift as many moved to remote working. However, with that comes increased cyber-risks. We spoke to three experts about how remote working has impacted SMEs and how they can combat these cyberthreats.   Surya Varanasi, CTO,...


Why immersive customer experience gives superpowers to your consumers  

Simple, convenient and visually attractive were the ideal CX, but this has become the expected norm. Now CX leaders need to create immersive customer experiences and produce positive emotional outcomes. Alex Smith-Bingham, Group Offer Lead for Customer Experience at Capgemini, tells us...


Get To Know: Mark Devereux, CTPO, Scalable Software

On the lighter side of things, we ask Mark Devereux, CTPO at Scalable Software, what makes him tick. What would you describe as your most memorable achievement? I’ve had a few standout moments during my career, with roles that have varied from Head of Engineering to user experience and now...


1,100 IT pros spotlight the security hazards of hybrid work

Anthony James, VP of Product Marketing at Infoblox, provides an insight into Infoblox’s survey into the global state of security, including the impact of remote workers. Today’s cybersecurity challenges are not that much different than from past years, with one slight twist –...


Tackling the skill shortage 

The ‘Great Resignation’ is a global problem and companies are struggling to retain employees. Intelligent CXO spoke to three experts about how enterprises can survive the staff and skill shortages through upskilling talent and harnessing technology.  A new report, Tracking Trends...


Improving user experiences and visibility 

Greisy Flores, Senior Global Product Manager of the Digital Adoption Platform at Nestlé, speaks to us about the implementation of WalkMe, how this has helped employee engagement and how this has, ultimately, has affected Nestlé’s Digital Adoption Strategy.   Greisy...


How Augmented Reality enables business efficiencies and optimisation in the logistics sector

As the logistics sector strains under the pressure of increased supply chain demand and labour shortages, one solution is the adoption of digital tools. In this Q&A, Percy Stocker, EVP, AR, Americas, TeamViewer, highlights how wearables and Augmented Reality are helping to increase...


Facing down the climate crisis: Turning your business green

Over the past few years, sustainability has been rising swiftly up the corporate agenda. However, thus far, real change has failed to materialise. Even though businesses in the UK are well aware of the need for more sustainable practices, 35% of UK executives and leaders still struggle to...


Embedded Finance’s watershed year

Banking is continuously changing, especially as the world becomes increasingly digital. Adrian Toynton, Head of Banking Solutions, APAC, FIS, tells us why Banking-as-a-Service (BaaS) is instrumental in shaping the payments landscape into what it is today. The hottest FinTech sector in the ANZ...


AI is the power tool of CX 

A new global research report from MIT Sloan Management Review (SMR) Connections, Delivering Experiences That Win Business and Build Loyalty: CX Champions Share Their Strategies, sponsored by SAS, has revealed that customer experience (CX) champions gain better returns from...


Browse our latest issue

Intelligent CXO

View Magazine Archive