Avaya provides contact centre and communications solutions and can trace its history back to the founding of the Bell Telephone Company. Steve Joyner, Vice President, Avaya UK and Ireland, told Intelligent CXO about how the company creates an environment where employees feel valued, productive...

Fragomen is a worldwide specialist provider of immigration services and it aims to take the guesswork and uncertainty out of the process of relocating to another country. The company has a huge range of clients from global names to start-ups. Kelly Chua, Director at Fragomen, spoke to Intelligent...

NEFC Group is a Dubai-based holding company that operates dealerships supplying machinery and heavy equipment in the Horn of Africa. It has nine subsidiaries and has more than 1,000 employees. The company supplies heavy equipment from major brands, including Hyundai CE, Massey Ferguson, Nissan...

With over 100 global offices, Reed wanted to make its marketing automation more effective. It needed to generate more leads and co-ordinate more efficiently with the sales team. Marketing Director, UK and EMEA, Reed, James Adams, explains how the recruitment company chose HubSpot to help it...

Webhelp is a leading services provider in customer experience, and manages customer service on behalf of more than 1,350 of the world’s leading companies. It employs more than 120,000 people across more than 60 countries, and in the last year alone it has won more than 50 industry awards....

eDreams ODIGEO (eDO), one of Europe’s largest online travel companies, has announced that it is expanding its network of Tech Hubs with the launch of a new innovation centre in Milan. The announcement comes as the company continues to grow its pan European development centres, notably in...

Sustainability is integral to every part of Epson’s operations, and with this in mind, it has launched a new range of products which uses heat-free inkjet technology. This technolody can reduce energy consumption and help limit resources during production and shipping. For 2023, Epson will...

ServiceMax is a leading provider of asset-centric field service management software – every second, a field service work order is generated using ServiceMax software. Neil Barua, CEO of ServiceMax, explains how he has focused on good business fundamentals, building a strong culture,...

Global Digital Transformation solutions provider, UST, has been described as IT’s best kept secret. The business is one of the world’s largest technology firms with more than 30,000 employees spanning 35 offices in 30 countries but there is a chance you may not have heard of it. Its...

Intellias is on a mission to breathe life into great ideas through the power of digital technology. The Ukrainian company has clients all over the world and celebrated its 20th anniversary this year. It has four offices in Ukraine and although it had to evacuate staff across the country when...