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Editor’s Question: What’s the best career advice you have been given?

In days gone by, careers advice at school wasn’t always an inspirational chat. More often than not, it was a tick box exercise and pupils would be left holding a piece of paper with a random job scribbled on it which didn’t align with their interests or skills. Careers advice at...


Editor’s Question: Do you think a company can grow too quickly and why?

This magazine is all about business growth and offering advice to business leaders. But can a company grow too quickly? If growth is not gradual, does this leave businesses with gaps in departments and concerns with HR policies? Small companies can sometimes plough on without a HR department, but...


Solutions redefining customer and employee engagement

Avaya provides contact centre and communications solutions and can trace its history back to the founding of the Bell Telephone Company. Steve Joyner, Vice President, Avaya UK and Ireland, told Intelligent CXO about how the company creates an environment where employees feel valued, productive...


Taking the guesswork and uncertainty out of immigration  

Fragomen is a worldwide specialist provider of immigration services and it aims to take the guesswork and uncertainty out of the process of relocating to another country. The company has a huge range of clients from global names to start-ups. Kelly Chua, Director at Fragomen, spoke to Intelligent...


Leading the way in transforming operations in East Africa

NEFC Group is a Dubai-based holding company that operates dealerships supplying machinery and heavy equipment in the Horn of Africa. It has nine subsidiaries and has more than 1,000 employees. The company supplies heavy equipment from major brands, including Hyundai CE, Massey Ferguson, Nissan...


Improved efficiency and insights using marketing automation boosts Reed’s revenue

With over 100 global offices, Reed wanted to make its marketing automation more effective. It needed to generate more leads and co-ordinate more efficiently with the sales team. Marketing Director, UK and EMEA, Reed, James Adams, explains how the recruitment company chose HubSpot to help it...


Creating amazing customer experiences across the globe

Webhelp is a leading services provider in customer experience, and manages customer service on behalf of more than 1,350 of the world’s leading companies. It employs more than 120,000 people across more than 60 countries, and in the last year alone it has won more than 50 industry awards....


eDreams ODIGEO drives innovation with Tech Hub network expansion

eDreams ODIGEO (eDO), one of Europe’s largest online travel companies, has announced that it is expanding its network of Tech Hubs with the launch of a new innovation centre in Milan. The announcement comes as the company continues to grow its pan European development centres, notably in...


Epson fully commits to its sustainability goals with a significant shift in its printing strategy

Sustainability is integral to every part of Epson’s operations, and with this in mind, it has launched a new range of products which uses heat-free inkjet technology. This technolody can reduce energy consumption and help limit resources during production and shipping. For 2023, Epson will...


Providing software which helps the world go round

ServiceMax is a leading provider of asset-centric field service management software – every second, a field service work order is generated using ServiceMax software. Neil Barua, CEO of ServiceMax, explains how he has focused on good business fundamentals, building a strong culture,...


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