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Middle East

GCC consumers will opt for digital banking services over visiting a physical branch

Consumer appetite for digital banking services continues to grow in the countries of the Gulf Co-operation Council (GCC), accelerated further by the COVID-19 pandemic, according to a new survey conducted by Backbase with YouGov. Eighty-nine percent of respondents to the survey said that they are...


Batelco latest retail shop is one-of-its-kind in Bahrain

Batelco has opened a one-of-its-kind retail shop for Bahrain’s telecom sector in Zallaq. The new outlet features not only a walk-in shop but also a drive-thru, and is completely cashless, in line with modern international retail trends. The shop will be open 24/7, the first telco retail...


Callsign warns half of MENA consumers trust organisations less after receiving scams messages

Callsign, a digital identity pioneer, revealed that the rise of scams is harming organisations’ reputations across the world. The global study of consumers revealed that just receiving a scam message purporting to be from any brand is enough for 49.8% of them to lose trust in the...


Oracle commits to powering its global operations with renewable energy by 2025

Oracle expanded its commitment to sustainability by pledging to power its global operations, both its facilities and its cloud, with 100% renewable energy by 2025. “Relying on renewable energy is an important step toward a more sustainable future,” said Oracle Chief Executive...


How Middle East innovators have made sustainability an economic imperative

The COVID-19 pandemic has brought climate change into the world’s focus more than ever before. The lockdown restrictions resulted in a 7% drop in global greenhouse gas emissions in 2020 but it is predicted that emissions would rebound in 2021. James Petter, International VP, Pure Storage,...


Coursera’s Global Skills Report 2021 ranks UAE number two globally for business skills

According to Coursera’s Global Skills Report 2021, the UAE ranks number one in the MENA region and number two globally in overall business skills, only after Luxembourg. This year’s study draws on performance data since the pandemic’s onset from more than 77 million learners on...


Digital Opportunity Trust and IBM team up to provide digital and career skills

Digital Opportunity Trust (DOT) is announcing a timely collaboration with IBM to empower young women and men in the Middle East and Africa with the digital skills, workforce readiness proficiencies and business knowledge needed for successful careers, social wellbeing and economic growth. DOT...


Employee experience complements customer experience as success mantra for businesses, says Yegertek

With economies reopening, businesses are coming to terms with the lasting impact of the global pandemic on their workplaces. A global Gartner HR survey, released when the pandemic began, found that 88% of organisations had supported work from home policies, which empowered employee productivity,...


ServiceNow opens new Middle East and Africa office in Dubai

ServiceNow, a leading digital workflow company that makes work, work better for people, has announced the opening of a new office in Dubai Internet City (DIC), Dubai. The company’s expansion is fuelled by its industry strength as a platform company of choice for digital businesses. Its...


Nokia and UN Women collaborate to further promote inclusion and diversity in Middle East and Africa

Nokia and UN Women have together launched four pilot projects to bolster inclusion and diversity for equality. These pilots aim to address four different areas such as increasing the number of women employees, raising awareness of cervical cancer and uterine fibroids, promoting STEM (science,...


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