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Over two-thirds of UAE workers believe AI and data science will impact their role in the next five years 

As businesses continue to implement new technologies, workers are growing increasingly concerned about the impact on their jobs. A new YouGov study, commissioned by Dataiku, elaborates on this, providing insight into UAE workers, data and AI.   The United Arab Emirates (UAE) leads EMEA...


Sustainability in healthcare 

In 2021, the Prince of Wales launched Terra Carta – a global roadmap to 2030, helping businesses move into a sustainable future. UAE-based, Fakeeh University Hospital has become one of the first private hospitals to join this initiative. Dr. Fatih Mehmet Gul, Chief Executive Officer, Fakeeh...


Why digital operating models are the only way forward for UAE businesses 

As enterprises continue to digitalise, business models continue to change. Using the UAE as an example, Mark Ackerman, Area VP, Middle East and Africa, ServiceNow, tells us how businesses are adapting and using digital operating models to drive growth.   As Arab Gulf countries, such as...


Arby’s to launch in the Kingdom of Saudi Arabia 

Arby’s, one of the leading restaurant brands in the United States specialising in high-quality meat stacks, has announced an exclusive development agreement with Shahia Foods Limited Company for significant expansion across the  Kingdom of Saudi Arabia, with the first...


UAE learners seek key business skills to thrive in the global economy

Coursera, one of the largest online learning platforms in the world, has released its annual study of learner trends across the United Arab Emirates (UAE). The data, based on the content choices of over 560,000 registered UAE learners, offers insight into the skills, competencies and subject...


ServiceNow and Qualtrics help companies personalise and scale service experiences

ServiceNow and Qualtrics have announced the availability of new joint capabilities that enable companies to deliver personalised service experiences. Combining ServiceNow’s digital workflows with Qualtrics’ experience management technology, organisations can harness and act on...


Fear of stigma stopping UAE employees from taking health and well-being benefits

A new survey conducted by Aetna International – which polled over 1000 workers in the UAE – has revealed that many employees are reluctant to use health and well-being benefits offered by their employers, for fear of being judged and worries about how management will react if they...


Two out of three UAE companies have enhanced medical insurance cover for employees

Now that UAE organisations have successfully navigated the uncertainty of 2020, and with government initiatives such as the 1,000 digital start-ups program and mega-events such as EXPO 2020 invigorating the economy, businesses are turning their attention away from cost-cutting to strategies that...


Bayzat upgrades enhance operational efficiencies and employee experience

Bayzat, one of the UAE’s leading employee benefits platforms that helps companies automate their insurance, payroll and HR administration, has announced significant upgrades to its flagship employee benefits platform aimed at empowering UAE organisations to achieve key business outcomes in...


How can businesses foster customer and brand loyalty?

Consumer loyalty is a growing concern for businesses globally. Samer Saad, Regional Manager, Middle East at Appsflyer tells Intelligent CXO how to adhere to a positive customer experience. A recent Gartner report showed that customer experience (CX) drives over two-thirds of customer loyalty,...


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