
Designed to celebrate great customer service and raise awareness of the vital role it plays in successful business practice, National Customer Service Week is an event that impacts every organisation. Claire Rowland, Head of Client Experience at Node4, explores the five core themes of this week. As technology improves, so too does the...
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Nearly half (46%) of world IT leaders said they are planning to deliver global growth in the next 12 months by expanding into new markets and that establishing and managing global connectivity (47%) is the single most critical factor in ensuring success when it comes to that global expansion. This is according to Expereo’s...
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A growing company is usually a desired outcome for most leaders. But there also needs to be a focus on managing growth in the right way. Tamsin Ashmore, CFO for Ultima, talks about how companies can ensure sustainable growth and the need for future business scenario planning. In the first six months of 2023, there […]
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Inpay, one of Europe’s fastest growing fintech companies, and Cambodia Post Bank (CPBank), one of Cambodia’s leading commercial banks, have entered into a partnership to introduce international money transfer services in Cambodia. Through the partnership, CPBank’s customers in Cambodia and abroad will benefit from the...
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- National Customer Service Week 2023: delivering excellence across new frontiers
- Connectivity challenges in new regions and markets top world IT leaders’ growth concerns
- In the wake of the mass tech layoffs, a change in growth mindset is needed
- Inpay and CPBank to offer international money transfer services to Cambodians worldwide
Business Strategy

Why organisations need a data product manager
Data. A huge asset to companies when gathered and analysed correctly. The importance of data continues to rise up businesses’ agendas as they see how it can be used to improve growth. Implementing an effective data product strategy is a sensible option for many, which is where the data product manager steps in. Suki Dhuphar,...
Tech

Connectivity challenges in new regions and markets top world IT...
Nearly half (46%) of world IT leaders said they are planning to deliver global growth in the next 12 months by expanding into new markets and that establishing and managing global connectivity (47%) is the single most critical factor in ensuring success when it comes to that global expansion....
Coca-Cola Arena partners with international ride-hailing service
Concert and event goers can now enjoy a seamless guest experience at Dubai’s home of live entertainment owing to Coca-Cola Arena’s latest collaboration with popular ride-hailing company, Yango. As an official partner of the arena, Yango will provide premium ride experiences catering to different requirements, at affordable...
Reimagining the digital future of South Africa with Redington
Redington, a leading technology integrator and innovation powerhouse, is thrilled to announce its strategic expansion to the South African market. This move signifies a milestone in the company’s growth journey, allowing it to bring its expertise and cutting edge technology solutions and services portfolio to the vibrant South...
One in four Brits work remotely from a coffee shop at least once a week
Working latte again? Brits are treating coffee shops as their second office, with one in four (23%) working from them at least once a week, research by comparison site, Broadband Genie reveals. With 33 million people employed in the UK, that means over seven million workers are regularly choosing a café over their home or...
Inpay and CPBank to offer international money transfer services to Cambodians worldwide
Inpay, one of Europe’s fastest growing fintech companies, and Cambodia Post Bank (CPBank), one of Cambodia’s leading commercial banks, have entered into a partnership to introduce international money transfer services in Cambodia. Through the partnership, CPBank’s customers in Cambodia and abroad will benefit from the...
Fashion’s future transformed by AI: IBM and Amazon drive market growth
The Artificial Intelligence (AI) in Fashion Market – Forecasts from 2023 to 2028 report has been added to ResearchAndMarkets.com’s offering. The global AI in fashion market, valued at US$637.875 million in 2021, is experiencing rapid growth, transforming the fashion industry in various ways....
Get to know: Paola Bonilla, Executive Director, CRC Colombia
On the lighter side of things, we ask Paola Bonilla, Executive Director, Communications Regulation Commission (CRC) in Colombia, what makes her tick. What would you describe as your most memorable achievement? A significant one was returning to the CRC as commissioner. Since I stopped working there in 2014, I have always had the...
Tech Trends
How service automation will create the Smart offices of the future
It’s no secret that employers have had to up their game to make sure that they retain the top talent. Employees have found themselves in a greater position of power, where they can ask for certain benefits, such as flexible...
Fashion’s future transformed by AI: IBM and Amazon drive market growth
The Artificial Intelligence (AI) in Fashion Market – Forecasts from 2023 to 2028 report has been added to ResearchAndMarkets.com’s offering. The global AI in fashion market, valued at US$637.875...
Kainos Group announces £10 million strategic investment in Generative AI
Kainos, a leading digital technology company, has announced that it is investing £10 million in the advancement and scaling of Generative Artificial Intelligence (AI). Building on its long-term investment in AI, Kainos will harness...