Zurich Insurance Group was founded more than 150 years go. It has individual customers and businesses all over the world which use its insurance services. It is prioritising customer experience and transforming the...
There is no way for leaders to avoid conflict in any high-stakes business environment. It’s important to address conflict, resolve issues and turn around failing projects. George Kohlrieser, Author of Hostage at the T...
Zarina Pasalic, Vice President Sales Operations and Enablement at NTT Data, says don’t panic and throw your tools if setbacks occur – these are precisely the moments we grow stronger. Failing well – is it possible? I think...
As discussions on diversity and inclusion grow more contentious in the US with the revival of Trump-era policies, business leaders may face greater challenges in promoting and maintaining these values within their...
Meetings can become very one-sided. They can be spaces where power dynamics and biases stifle diversity and inclusion. Some people can be overshadowed by the more dominant voices in the room and marginalised...
Low confidence and low self-esteem can negatively affect a business. Addressing these issues in your workforce isn’t just an ethical imperative, it’s also a business one. By boosting self-esteem and confidence, t...
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