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Help for Ukrainian refugees by using cloud tech for call centres

UNHCR, the UN Refugee Agency, with the support of the United Nations International Computing Centre (UNICC), has partnered with industry experts, ServiceNow, British Telecom (BT) and Thirdera (formerly Silverstorm Solutions) to set up a regional contact centre (RCC) for refugees fleeing the...


Silicon Valley campaign set to promote UK’s trillion-dollar tech sector 

A new Silicon Valley campaign has been launched to drive investment into the UK’s trillion-dollar tech sector to fuel emerging technologies and economic growth, amid the UK’s plans to boost research and development (R&D) spend to £20 billion in 2024.  Last year, the UK...


Two-fifths of UK key workers have taken on a side hustle or overtime to make ends meet

Two-fifths (43%) of key workers in the UK have been forced to take on additional part time work on top of their full time role or work extra overtime shifts to make ends meet, new research from responsible lender, Creditspring, shows. The data shows significantly higher levels of financial...


HMRC splashes £150 million on digital skills and launches academy training programme

HM Revenue and Customs (HMRC) has sharply increased its IT staffing budget, rising to a total of £150 million – almost double the pre-pandemic figure, according to official data. The findings, obtained under the Freedom of Information (FOI) Act by the Parliament Street think tank,...


Programming among the most desirable skills for future prospects, according to UK students

A survey carried out across six European countries has revealed what children and parents think of the education system in their own respective countries. The results show that pupils are inspired by new technologies and want their learning to extend beyond the four walls of the classroom. There...


Almost 80% of UK businesses pay men more than women 

Eight out of ten UK businesses pay men more than women, with a national wage difference of 9.4%, according to research conducted by the BBC.  The wage difference, based on the difference in pay between the middle-ranking woman and the middle-ranking man, remains the same level as five years...


Think tank predicts UK will avoid a ‘technical recession’

The National Institute of Economic and Social Research (NIESR) has predicted that the UK is likely to avoid a ‘technical recession’ in 2023 but warns that it will certainly feel like a recession for many, due to GDP growth set to remain close to zero and real personal disposable...


Majority of UK business leaders feel employees are productive while working remotely

Recently published data by the Office for National Statistics (ONS) claims that the UK is in a productivity crisis, lagging behind many other G7 nations in workforce output. But the majority (85%) of business leaders do not feel that remote and hybrid working is a cause for this, according to new...


Snowplow Analytics expert on AI Bill of Rights proposition

Since its release to the public, the White House AI Bill of Rights blueprint has led people globally to reflect and question the proposition. An expansion from Biden’s vision, the blueprint—made public in October 2022—identified five principles that intends to guide the design,...


The rising cost of running a business forces more companies to think flexibly

Two in three (67%) UK businesses believe offering flexibility to their workers is crucial if they are to successfully retain and attract talent, according to a new report. Businesses realise they cannot compete on salary alone and instead offering flexibility is key to helping companies manage...


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