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Meet the ‘quiet critic’: relative of the ‘quiet quitter’ costing brands a fortune

Despite half of consumers (50%) being frustrated by the experiences they receive online, 43% say they will never share any feedback so brands can address their shortcomings. That’s according to a new report from FullStory, a market and technology leader in Digital Experience Intelligence...


Taking the guesswork and uncertainty out of immigration  

Fragomen is a worldwide specialist provider of immigration services and it aims to take the guesswork and uncertainty out of the process of relocating to another country. The company has a huge range of clients from global names to start-ups. Kelly Chua, Director at Fragomen, spoke to Intelligent...


Nestlé Cereals becomes first breakfast cereal business to enter the Metaverse

Cereal Partners Worldwide, the maker of Nestlé Breakfast Cereals and a leading breakfast cereal business in the world, is taking fans beyond the cereal bowl with an interactive Metaverse experience. The Nestlé Cereals Metaclub will host a vast space with 10 unique virtual...


HMD Global will bring Nokia phones 5G device manufacturing to Europe

HMD Global, the home of Nokia phones, has announced the first stage of its process of manufacturing and testing smartphones in Europe. Strengthening its security proposition for key industries, HMD Global is developing capabilities and processes to bring 5G Nokia device production to Europe,...


Nearly half of UK businesses are embarrassed by their website

Storyblok, a content management system (CMS) category leader that empowers both developers and content teams to create better content experiences across all digital channels, has announced research which reveals UK companies are losing a considerable sum of money each year due to poor website...


UK to accelerate research on 5G and 6G technology as part of £110 million package

Research and development on next-generation 5G and 6G wireless technology and telecoms security is to be ramped up as part of a £110 million UK government investment. Three top UK universities have been awarded £28 million to develop next-generation 6G network technology while a...


Research finds SMEs overwhelmed by social media and communication technology

New research has revealed that SMEs are becoming overwhelmed by the noise and distraction of social media channels, communication technology and networking platforms, which are failing to help businesses collaborate with specialists and experts, limiting innovation. In a survey of over 100...


The five functionalities that are crucial for your contact centre of the future

Contact centres are witnessing an overload of customer interactions and attempting to adopt numerous methods to enhance efficiency and boost productivity. However, it can be challenging to understand which elements need to be prioritised to establish efficient future contact centres. Mathias...


Expert networks research platform raises £110 million as it accelerates global expansion

Expert networks research platform, Atheneum, has announced it has secured a £110 million growth capital funding round led by Guidepost Growth Equity. Existing investors also participated in the round including Crosslantic Capital Management, Michael Brehm, Vogel Communications Group and the...


Is Wi-Fi 6E the future of connected business?

It’s time for businesses to wave goodbye to sluggish connections and poor user experiences and replace them with powerful, high-speed networks. Dobias van Ingen, EMEA SE Director and CTO, HPE Aruba, explains the pros and cons of Wi-Fi 6E. Despite the pandemic, the race towards Wi-Fi 6E...


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