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Understanding the customer experience

Hermes is the largest dedicated parcel carrier in the UK, delivering more than 650 million parcels on behalf of 80% of the UK’s top retailers. Over the last five years, CEO, Martijn De Lange, has overseen the company triple in size and become a £1.5bn revenue business. Moving away...


Cleansing the digital ecosystem

While modern technology is advancing rapidly, so are cyberthreats and the damage they do to the digital ecosystem. Glasswall, a UK-based company, delivers protection against these sophisticated threats, using its unique file-cleansing technology. Glasswall’s CEO, Danny Lopez, talks to...


Making digital HR accessible and simple

Applaud provides a workforce experience layer that makes digital HR simple. The company works with employee-focused organisations across the globe, from The National Trust to Fly Dubai and Estée Lauder. Ivan Harding, CEO and Co-Founder of Applaud, tells Intelligent CXO about how the...


A people-orientated company creating seamless traveller experiences at countries’ borders

Even before the pandemic, the aviation industry needed to invest time and money into transformative digital solutions and the arrival of COVID-19, continued to shape consumers’ preference for a contactless experience. Portugal-based, Vision-Box, supports airports, airlines and governments...


Upskilling workforces around the globe

Degreed was founded with a simple premise – education is too important to stay the way it is. Co-Founders, David Blake and Eric Sharp, wanted to make sure that skills should develop people’s opportunities, rather than their degree or connections. Degreed is now the workforce...


Adding a touch of magic on the sweet journey to success for UK dessert brand

One of the UK’s leading dessert brands, Creams Café, was established in 2008 by Balal Aqil and Adam Mani. There are now close to 100 stores nationwide selling freshly prepared desserts ranging from waffles and sundaes to cakes and sorbets. 2020 was one of the company’s most...


Taking on the UK’s ‘big four’ broadband providers with a people-first approach

Broadband provider, Zen Internet, aims to take on the UK’s ‘big four’ providers. Chairman and Founder, Richard Tang, started the UK company with the philosophy of a people-first approach and aims to think long-term over short-term profits. He talks about the company’s...


Helping retailers to feed people during the heightened demand of the pandemic

Global company, IRI, was analysing Big Data even before Big Data had a name. It helps Consumer Packaged Goods, retail, over-the-counter healthcare and media companies grow their business by combing purchase, media, social, causal and loyalty data with analytics to uncover new consumer insights....


Aosom sees business growth through ManoMano partnership

Aosom sells a range of home, garden, pet and car accessories across six individual brands. It has gone from strength to strength after launching on the marketplace, ManoMano, which has over four million products in six countries. Diego Castro, Account Manager at Aosom, explains how the...


Raising expectations of the role of connectivity

The founders of Hyperoptic could see the huge market opportunity for superior, faster and consistent connectivity, and every day makes sure British residents get access to dependable, consistent fibre speeds and performance. The broadband company is data-driven and acts on facts,...


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