Amplience, an AI content company, has announced that with the appointment of experienced leader and technologist, Anthony Lye as its new Chief Executive Officer, the company has significantly evolved its strategy by...
A new global study by the IBM Institute for Business Value, which surveyed 120 CEOs from the Middle East, reveals that leaders across the region identify productivity and customer experience as their top priorities...
Charlton Morris is a talent solutions firm with offices in Leeds, Manchester, Peterborough and London. The firm specialises in recruitment for the life sciences, medical and industrial sectors. Charlton Morris’...
Sabio Group, a digital customer experience (CX) transformation specialist, has been selected by Davies, a leading specialist professional services and technology business, serving insurance and highly regulated...
A new report by the ECCCSE (European Contact Centre & Customer Service Exchange) and CCMA (Call Centre Management Association) reveals the changing customer service landscape across six of the largest markets in...
Building relationships with customers should be a circular and continually beneficial experience for all parties – we need to focus on the journey rather than the destination. It’s about creating a...
Signup to the Intelligent CXO newsletter and never miss out on the latest news
A Lynchpin Media Brand