Magazine Button

Top Stories

Understanding customers and their needs

Go Inspire, a marketing performance company, provides its clients with a customer experience offering, which helps to win more customers. The business uses data to help its clients communicate with their customers more effectively. Patrick Headley, CEO, Go Inspire Group, told Intelligent CXO more...


Seamless recruitment digital experiences will attract new talent

As the search for talent is intensifying in many industries, research published by Cisco AppDynamics reveals the importance that jobseekers in the UAE are attaching to digital experiences. Eighty-three percent of those surveyed report they want to work for an employer that provides seamless...


Help for Ukrainian refugees by using cloud tech for call centres

UNHCR, the UN Refugee Agency, with the support of the United Nations International Computing Centre (UNICC), has partnered with industry experts, ServiceNow, British Telecom (BT) and Thirdera (formerly Silverstorm Solutions) to set up a regional contact centre (RCC) for refugees fleeing the...


Survey results show unseen burdens for individuals with endometriosis at work and school

Results from a self-selected survey of over 1,700 individuals with endometriosis and/or uterine fibroids has shown negative impacts on work and school experiences. We explore more of the research below. Evidation and Myovant Sciences, a wholly owned subsidiary of Sumitovant Biopharma, have...


The importance of educating healthcare employees in cybercrime prevention

The number of global medical Internet of Things (IoT) devices is growing rapidly, with 75% of all medical devices now connected to the Internet. But despite the numerous benefits of these connected devices, it leads to inherent security vulnerabilities that are difficult to patch and secure....


South African companies selected for the 2023 Digital Equity Accelerator Cohort

The Aspen Institute and HP have announced the selection of 10 non-governmental organisations (NGOs) and not-for-profit organisations across Malaysia, Mexico and South Africa as the cohort for the 2023 Digital Equity Accelerator (Accelerator). South African NGOs, E-Cubed (DBE-E3), Digify Africa...


Crisis looming? Double down on opening communication lines

A leadership team faces challenges of all shapes and sizes. What’s important is how leaders handle the challenges. When COVID-19 started, leaders had to step up to the mark and deal with the unknown in the best way they knew how. So, what can leaders do to prepare for a crisis? James...


Retail giant, Walmart, ranks first in list of brands most likely to be imitated in phishing attempts

Check Point Research (CPR), the threat intelligence arm of Check Point Software Technologies and a leading provider of cybersecurity solutions globally, has published its Brand Phishing Report for Q1 2023. The report highlights the brands that were most frequently imitated by cybercriminals in...


Sixty-six percent of Australian organisations suffer from data bias

Progress, a trusted provider of application development and infrastructure software, has announced the results of its global survey, Data Bias: The Hidden Risk of AI. Conducted by independent research firm, Insight Avenue, the Progress survey is based on interviews with more than 640 business and...


How the travel and hospitality industry is already leading the way in Generative AI

The subject of Chat GPT and other AI platforms is discussed on a daily basis in the news. There are concerns surrounding the fast pace of the technology but there will always be benefits when companies choose to use it. The travel and hospitality industry is building on new ideas to improve their...


Browse our latest issue

Intelligent CXO

View Magazine Archive