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Technology predictions for the year ahead

Small and medium-sized enterprises may not have the budgets to invest in all of the latest technology advances, but they still need to keep up with an increasingly digital landscape. SMEs need to choose carefully when spending their money on the latest technology – three experts below give...


Video analysis could revolutionise manufacturing – but privacy must come first

Intelligent video systems can offer much more than simply surveillance as an anti-theft measure. It can instead gather useful data about patterns, trends and anomalies in manufacturing procedures and employees’ activities, which can lead to safer workplaces and more efficient processes. But...


Sixty percent of employees using AI regard it as a co-worker, not a job threat

New research has found that organisations are far more likely to derive value from Artificial Intelligence when their workers do so as well. The global survey revealed that sometimes workers were not even aware they were using the technology, and when they were aware, they derived more value from...


Eleven of the best link-building strategies to grow your SEO

Starting out on your link-building journey can seem daunting at first. It’s also one of the most effective SEO strategies behind on-page content and keyword research. SEO experts from digital marketing agency, Glass Digital, have put together a comprehensive list of link-building strategies...


Retail recalibration key to success in hybrid customer era 

At its 2022 European Exchange customer conference, Manhattan Associates announced the findings of its latest international research, highlighting the need for retailers to keep up with the pace of evolving consumer expectations. It also revealed a retail landscape where the lines between physical...


Self-serve drives seven in 10 shoppers’ improved satisfaction with retail associates

Zebra Technologies Corporation, an innovator at the front line of business with solutions and partners that deliver a performance edge, released the findings of its 15th Annual Global Shopper Study which confirms shoppers are returning to shop in stores in similar numbers seen prior to the...


Why immersive customer experience gives superpowers to your consumers  

Simple, convenient and visually attractive were the ideal CX, but this has become the expected norm. Now CX leaders need to create immersive customer experiences and produce positive emotional outcomes. Alex Smith-Bingham, Group Offer Lead for Customer Experience at Capgemini, tells us...


How effective cybersecurity can provide the basis for growth

Bruno Telles, COO of BugHunt and security expert, provides tips for companies to deal with the main cyberthreats predicted for the second half of the year. The war between Russia and Ukraine has been happening through military action and missile fire, but it also takes place through another...


Why low-code is relevant for the enterprise of the future

As organisations across the globe ramp up digital initiatives, they require tools and technologies which can ensure a seamless experience. Low-code is one such platform. Sudhama Vemuri, Director, Mendix Channel Sales at Siemens India, tells us how low-code enables organisations to rapidly build...


What is Generation Novel? 

As the world develops, new generations emerge, such as Generation Novel. Jacob Chacko, Regional Director – Middle East, Saudi & South Africa at Aruba, a Hewlett Packard Enterprise company, tells us about Gen N and their impact on digital experiences.   The impact of the...


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