The MENA region’s digital economy has moved from strength to strength in recent years and vast opportunities have opened for merchants while also raising the bar of what is expected from them. Contactless payments have gained even further momentum, prompting merchants to swiftly pivot to...

Riverbed, a leader in unified observability, has announced the Financial Services and Insurance (FSI) industry results of the Riverbed Global Digital Employee Experience (DEX) Survey 2023. The survey found that today’s FSI organisations must employ the high standards of DEX to maintain...

Fifty-seven percent of business leaders see legal disputes as a price worth paying to get ahead of the competition, according to new research from leading international law firm, Allen & Overy. Yet, just one in ten (11%) respondents said their organisations have implemented clear processes to...

Kushki, a payments technology company that connects Latin America through payments, announced it has become the first next-generation merchant acquirer in the region. This includes primary membership with Visa and Mastercard in Mexico, Chile, Peru and Colombia through a partnership, all delivered...

Marsh Finance, one of the UK’s leading car finance companies, is working with Sabio Group on a project that will dramatically enhance interaction experiences with its customers and brokers. The partnership with Sabio, a digital customer experience (CX) transformation specialist, marks a...

Inpay, one of Europe’s fastest growing fintech companies, and Cambodia Post Bank (CPBank), one of Cambodia’s leading commercial banks, have entered into a partnership to introduce international money transfer services in Cambodia. Through the partnership, CPBank’s customers in...

A leading fintech company, noqodi, has broadened its collaboration with Network International (Network), a leading enabler of digital commerce across the Middle East and Africa (MEA) region, enabling the company to expand digital payments acceptance for a wider range of sectors beyond just...

Dataiku, a platform for everyday AI, together with Databricks, a data and AI company, have revealed survey findings that shed light on AI’s transformative impact on businesses globally. Over 70% of senior AI professionals see a positive return on investment (ROI) for money...

The outlook of global crypto markets, which have been recovering well this year with the prices of digital assets like Bitcoin up over 80% at the midyear point, has been infused with further positivity following the release of the latest Crypto Crime Midyear Update from Chainalysis. This research...

Cost of living consumer caution is making shoppers more considered, lengthening buying journeys and increasing the number of digital touchpoints within their buying journeys, the latest research from insights-led customer engagement platform, MoEngage, reveals. Original research of over 3,200...