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Retail

How to guarantee brand loyalty from consumers

Businesses around the world are dependent on their clientele and establishing a good customer base. Once, that has been developed, however, another question arises: how do businesses guarantee brand loyalty from their consumers? Intelligent CXO spoke to four more experts from across industry...


Saleforce predicts higher prices this holiday season

Salesforce has announced new consumer insights and predictions for the 2021 holiday shopping season. While online sales growth is expected to be moderate compared to last year’s historic 50% surge and more in line with pre-pandemic growth trends, digital shopping habits formed during the...


The importance of brand loyalty and customer engagement

For businesses to succeed, they must establish a loyal customer base. It’s harder than it sounds, companies that have spent years building a strong cliental can lose them all overnight. So, while it’s about gaining a good target market, it’s also about learning how to keep that...


New research finds online channel to be major growth driver

2Checkout, a leading all-in-one monetisation platform for global businesses, has released its State of B2B Digital Commerce survey findings. 2Checkout conducted a global study with over 1,000 companies to understand the main priorities and challenges related to B2B digital commerce...


Online spend doubles but the ‘COVID-19 effect’ on e-commerce won’t be permanent

As high streets and shops start to reopen across the UK, business leaders will need to adapt their approaches if they are to encourage a sustained footfall. LambdaTest, the browser testing platform, has published the first in a series of data-driven reports that take a deep dive look into...


Try that on for size: How a global pandemic impacted the future of retail

The global pandemic prompted a rapid acceleration of Digital Transformation built on identity security, with aims to win the loyalty of a new generation of shoppers. Emma Maslen, VP and General Manager, EMEA & APAC, Ping Identity, explains how the pandemic has prompted retailers to adapt the...


Somewhere beyond the plastic bag lies the future of retail

Jane Ewing, Senior Vice President, Sustainability at Walmart explains how the company is addressing the issue of single-use plastic bag waste. Globally, people use about one trillion plastic bags a year, and each bag has a dismally short lifespan of as little as 12 minutes. Fewer...


Retail industry lags behind in customer experience strategy

NTT, a world-leading global technology services provider, has announced its Retail Guide to the Global Customer Experience Benchmarking Report which shows that the retail sector is particularly lagging behind in customer experience (CX) compared with the all-industry benchmark. However,...


UAE-based North Ladder to scale tech platform following funding boost

North Ladder (previously called BuyBack Bazaar), a UAE-based secured trading platform for pre-owned luxury assets and electronics, has announced a US$5 million Series A funding round led by regional venture capital firm BECO Capital. The new investment will help the company scale up its...


Huawei’s AI engine supports rapid digitalization of Singapore retailers

IsWhere partners with Huawei Cloud to launch a self-service digital marketing platform to help brick-and-mortar retailers in Singapore scale and grow. Singapore-headquartered IsWhere has partnered with global ICT leader Huawei to officially launch a self-service digital marketing platform to help...


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