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Lessons from customer service: how automation and AI can support employee...

Upskilling helps employees feel valued and will most likely help them progress along their career path. It boosts a company’s productivity and can expand its offering. Automation and AI can both support...

Consumers want brand relationships with benefits

Mobile app experience company, Airship, has released data from its latest annual global survey showing that consumers want to be wooed and are willing to share their personal details with their favourite brands: 77%...

Connectivity challenges in new regions and markets top world IT leaders’ g...

Nearly half (46%) of world IT leaders said they are planning to deliver global growth in the next 12 months by expanding into new markets and that establishing and managing global connectivity (47%) is the single most...

Inpay and CPBank to offer international money transfer services to Cambodians...

Inpay, one of Europe’s fastest growing fintech companies, and Cambodia Post Bank (CPBank), one of Cambodia’s leading commercial banks, have entered into a partnership to introduce international money...

New study finds EU critical infrastructure companies are not ready for NIS2...

Nozomi Networks, a leader in OT and IoT security, has released the results of a new study highlighting an immediate need for EU critical infrastructure organisations to revise their operational technology (OT)...

Coca-Cola Arena partners with international ride-hailing service

Concert and event goers can now enjoy a seamless guest experience at Dubai’s home of live entertainment owing to Coca-Cola Arena’s latest collaboration with popular ride-hailing company, Yango. As an...

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