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How to guarantee brand loyalty from consumers

Businesses around the world are dependent on their clientele and establishing a good customer base. Once, that has been developed, however, another question arises: how do businesses guarantee brand loyalty from their consumers? Intelligent CXO spoke to four more experts from across industry...


Get To Know: Oliver Bendig, CEO and Chief Culture Officer, Matrix42

In today’s offices, the demand for digital workspaces and managing them is higher than ever. Matrix42, a German-based software company, meets the needs of employers by deploying and managing workplaces through a holistic, integrated and automated solution. Oliver Bendig, CEO and Chief...


Understanding the customer experience

Hermes is the largest dedicated parcel carrier in the UK, delivering more than 650 million parcels on behalf of 80% of the UK’s top retailers. Over the last five years, CEO, Martijn De Lange, has overseen the company triple in size and become a £1.5bn revenue business. Moving away...


New research suggests better data practices key to increasing diversity, equity and inclusion

A new study from Harvard Business Review Analytic Services and SHRM – the Society for Human Resource Management – in association with Trusaic examines the actions businesses are taking to improve diversity, equity and inclusion (DEI). The research suggests two key factors...


How leaders can harness eudaimonia to prioritise wellness

Leadership strategies are always being developed and adapted so that managers can unlock a team’s full potential and efficiency. Matthew Gonnering, SVP and GM at Widen, an Acquia Company, has adopted a more natural approach, focusing on happiness and making the individual flourish. He tells...


She believed she could, so she did – embracing our own style of leadership

Even in today’s society, women are still significantly under-represented in management positions, but why? Hayley Brightmore, Director and Co-Founder, Knight Transaction Services, believes there are several factors holding women back. She tells Intelligent CXO what these are and how women...


The four steps all entrepreneurs should prioritise when starting a business

For aspiring entrepreneurs, starting and growing a business can be daunting. Viktoria Ruubel, Director of Product, Europe, at Intuit, tells Intelligent SME.tech how success can be achieved in four easy steps. While many feared that lockdown would sever creativity and disrupt entrepreneurial...


How can businesses foster customer and brand loyalty?

Consumer loyalty is a growing concern for businesses globally. Samer Saad, Regional Manager, Middle East at Appsflyer tells Intelligent CXO how to adhere to a positive customer experience. A recent Gartner report showed that customer experience (CX) drives over two-thirds of customer loyalty,...


UN Global Compact announces new Africa Strategy

The United Nations Global Compact, one of the world’s largest corporate sustainability initiatives, has announced its new Africa Strategy to advance corporate sustainability and scale up responsible business practices across the continent in support of the Sustainable Development...


Six tips for the UAE’s aspiring tech entrepreneurs

Within recent years the world has seen a rise in start-up businesses, seeing many succeed and many fail. Talal Bayaa, Co-Founder and CEO of Bayzat, tells aspiring UAE entrepreneurs how to build a culture of success. In February this year, the Global Entrepreneurship Monitor released its 2020...


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