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Banking & Finance

Financial services and insurance organisations must address the digital experience

Riverbed, a leader in unified observability, has announced the Financial Services and Insurance (FSI) industry results of the Riverbed Global Digital Employee Experience (DEX) Survey 2023. The survey found that today’s FSI organisations must employ the high standards of DEX to maintain...


Cost of living caution sees consumer habits change

Cost of living consumer caution is making shoppers more considered, lengthening buying journeys and increasing the number of digital touchpoints within their buying journeys, the latest research from insights-led customer engagement platform, MoEngage, reveals. Original research of over 3,200...


Nearly a quarter of consumers are likely to switch banks in the coming year

Calibre, a global data provider for stakeholder tracking, announced the release of its 2023 Financial Services Reputation Report. The report, which provides a global snapshot of how financial institutions are perceived, surveyed over 10,000 consumer respondents globally between January and May....


Ensuring innovation remains one step ahead of fraudsters

Fraud in the UK in the last five years has become commonplace. Scams, from fake and phishing emails to crypto and romance fraud, pose a risk to businesses and their customers. Eduardo Castro, Head of Identity and Fraud, Experian UK&I, spoke to Intelligent CXO about the problem of fraud within...


Endava expands its partner ecosystem with Checkout.com

Endava, a global provider of Digital Transformation, agile development and intelligent automation services, has announced its new partnership with leading online payments provider, Checkout.com. Checkout.com is a global payments solution provider that helps businesses and their communities thrive...


OneStream Software and Coupa streamline Business Spend Management

OneStream, a leader in corporate performance management (CPM) solutions, has announced its collaboration with Coupa to streamline Business Spend Management (BSM) within the organisation. Additionally, OneStream will develop a committed spend analysis solution on the OneStream platform...


Dart Marina Hotel switches from Sage to Aqilla to improve efficiency and reduce costs

Dart Marina Hotel sought to improve accounting efficiency and productivity. By transitioning to a cloud-based solution offered by Aqilla, the results offered a modern and streamlined process. Background Dart Marina Hotel comprises three business entities: a 49-bedroom hotel with apartments,...


Women receive 50% less than males in average pension fund

Research has revealed a 49% difference between the male and female average pension in the UK, according to the latest review of the Gender Pension Report by the Government Actuary’s Department (GAD). GAD analysis of the GPS gender pension gap saw that on...


CRS payroll automates and empowers pharmaceutical company 

CRS Technologies is a leading provider of solutions and services to the growing human capital management industry. Recently, it partnered with a South African pharmaceutical company to implement its solutions and speed up the organisation’s solutions. Here, CRS Technologies tells us more...


Study finds that technical debt and skills shortages threaten to stifle innovation

Technology leaders still have work to do when it comes to balancing their ambitious innovation strategies with organisational priorities and a host of business challenges, according to a new Protiviti survey of more than 1,000 CIOs, CTOs, CISOs and other senior technology executives...


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