Research

66% of people believe bots will succeed where humans have failed with...

People around the world are demanding more progress on sustainability and social efforts and are looking to businesses to step up, according to a new study by Oracle and  Pamela Rucker, CIO Advisor and...

Businesses warned to be vigilant when paying bills or switching...

Businesses are being urged to stay vigilant when paying their bills or changing supplier, as new data from Barclays reveals that in the last three months, fraudsters stole the most money from SMEs through invoice...

AI is the power tool of CX 

A new global research report from MIT Sloan Management Review (SMR) Connections, Delivering Experiences That Win Business and Build Loyalty: CX Champions Share Their Strategies, sponsored by SAS, has...

Research highlights shortfalls in employee training 

In its recent whitepaper report – Are we trained for work? – research by enterprise LMS provider, Digits, revealed that many organisations may not be providing enough – or the right types...

Over two-thirds of UAE workers believe AI and data science will impact their...

As businesses continue to implement new technologies, workers are growing increasingly concerned about the impact on their jobs. A new YouGov study, commissioned by Dataiku, elaborates on this, providing insight into...

Big bank de-risking threatening to undermine financial inclusion 

According to new research commissioned by Payments Bank, Banking Circle, big bank de-risking is significantly hampering the efforts of many Financial Institutions to deliver services that empower financial...

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