Analysis

Not just smarter – wiser: Inside e&’s human-centred transformation

Ali Al Mansoori, Group Chief People Officer at e&, shares how the company’s cultural shift – powered by people-first thinking and AI grounded in trust – is redefining what transformation means. At a time when Digit...

Editor’s Question: What lessons have you learned from past financial...

Throughout history, financial crises have repeatedly disrupted global economies, exposing vulnerabilities in financial systems and triggering widespread economic hardship. Each crisis has left behind valuable lessons...

AI is a game-changer for hospitality SMEs – and the barriers to adoption are s...

Times are hard in the hospitality industry. There are many external factors which are making trading difficult, leading to some businesses closing their doors for good. Frederick Szydlowski, Co-founder of Embargo,...

Turning transactions into experiences

Paysafe has been making payments happen for more than 25 years. It has around 3,200 employees and five office hubs across three continents. The focus at Paysafe is to turn transactions into experiences. Bob Legters,...

VIDEO: Driving business growth by improving customer experience

Zurich Insurance Group was founded more than 150 years go. It has individual customers and businesses all over the world which use its insurance services. It is prioritising customer experience and transforming the...

Keeping pace with change and unlocking the future

Modernising the services of a business means preparing for a future which they can’t yet see. BT Business works with over a million businesses across the UK from the smallest companies to large corporates to enable D...

Browse our latest issue

Intelligent CXO

View Magazine Archive