Customer Experience

Sendlane creates comprehensive marketing automation suite 

Sendlane, a customer experience-focused marketing automation solution for e-commerce brands, has upgraded its suite of SMS/MMS campaign management tools. The new suite is tightly integrated with Sendlane’s...

How to choose a digital marketing agency 

It’s important for businesses to understand the world of digital marketing. Joshua Maraney, CEO of Top Click Media tells us more about it.  Worldwide spending on digital advertising...

Battle of the banks – How to build loyalty in banking 

White Label Loyalty is a Yorkshire-based company that specialises in designing tailor-made loyalty programmes for brands. Achille Traore, CEO, White Label Loyalty, talks to us about how the financial sector is growing...

90% of Brits will leave a brand they trusted after only two or three poor...

Emplifi, a leading unified customer experience platform, has released, 11 key things consumers expect from their brand experiences today, a new report which reveals that the majority (90%) of UK consumers will leave a...

Salesforce fuels the future of commerce with new innovations and partnerships

Salesforce, a global leader in CRM, has announced a series of new innovations and partnerships to power the  future of commerce, enabling companies to modernize their systems, develop more flexible digital...

Duolingo’s Director for Europe on marketing in the modern age

All organisations need a strong social media and marketing strategy to compete in the modern age. Colin Watkins, Country Manager for France and the UK, and Director of Marketing for Europe at Duolingo, speaks to us...

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