Cisco’s customer journey
Zarina Pasalic, Director of Digital Customer and Partner Experience EMEA at Cisco, speaks to us about optimising the customer journey, streamlining the digital experience and bringing diversity into the...
Workforce Management
Germany, Denmark and US are the top three countries for remote work
Germany is the top country for remote work, according to the Global Remote Work Index by NordLayer. It is followed by Denmark, the US, Spain, Lithuania, Netherlands, Sweden, Estonia, Singapore and...
Learning to cope with the modern workplace and anticipate future...
After clocking up more than half a century of benefiting from technological progress, Mark Bowen, Editorial Director of Lynchpin Media and Editor of Intelligent CIO North America, considers recent advancements in the...
Women can balance family and a professional life
Women can balance a family and a career; it’s just knowing how. Cathy Mauzaize, Vice President, EMEA South, ServiceNow, draws on her own experiences as a high-power executive and mother of four, with tips for...
Why IT ‘bad hires’ may be good after all
Jon Cairns, VP, Technical Services, Nexthink, provides insight into why traditional ‘bad hires’ may enable leaders to close the persistent skills gap in the IT industry, both through reskilling and...
Experts discuss how employers can help young people start their careers
Nearly three-quarters of young people – aged between 15 and 24 in 92 countries – are off-track to acquire the skills needed for employment, according to a new report published today by the Education...
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