Immersive experiences: adapt or be left behind
Consumers’ attention spans are dwindling. According to one set of research, it is now shorter than a goldfish’s. Which is why marketers need to take a fresh look at how to capture an audience’s...
Customer Experience
Consumers want brand relationships with benefits
Mobile app experience company, Airship, has released data from its latest annual global survey showing that consumers want to be wooed and are willing to share their personal details with their favourite brands: 77%...
National Customer Service Week 2023: delivering excellence across new...
Designed to celebrate great customer service and raise awareness of the vital role it plays in successful business practice, National Customer Service Week is an event that impacts every organisation. Claire Rowland,...
Nearly two-thirds of businesses struggle to retain diverse tech talent
Sixty four percent of businesses, within the tech industry, struggle to retain diverse employees, while 60% of Gen Z professionals reveal discomfort in their tech job experiences, highlighting the need for inclusive...
Amplience pledges to rid the world of bad shopping experiences through AI...
Amplience, an AI content company, has announced that with the appointment of experienced leader and technologist, Anthony Lye as its new Chief Executive Officer, the company has significantly evolved its strategy by...
Charlton Morris transforms the hiring value chain with recruitment analytics
Charlton Morris is a talent solutions firm with offices in Leeds, Manchester, Peterborough and London. The firm specialises in recruitment for the life sciences, medical and industrial sectors. Charlton Morris’...
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