Dataiku, the platform for Everyday AI, has announced the appointment of Bridget Shea as its new chief customer officer. Shea, who has worked closely with the Dataiku leadership team for several years in an advisory...
Simple, convenient and visually attractive were the ideal CX, but this has become the expected norm. Now CX leaders need to create immersive customer experiences and produce positive emotional outcomes. Alex...
Emirates has launched Dubai Experience, its powerful and intuitive platform for customers to easily browse, create and book their own customised itineraries including flights, hotel stay, visits to key...
Greisy Flores, Senior Global Product Manager of the Digital Adoption Platform at Nestlé, speaks to us about the implementation of WalkMe, how this has helped employee engagement and how this has, ultimately,...
Successful branding is vital for any business. Christine Buck, VP, Product Marketing and Brand, Hootsuite, talks to Intelligent CXO about the importance of branding and the effects it can have on customer...
A new global research report from MIT Sloan Management Review (SMR) Connections, Delivering Experiences That Win Business and Build Loyalty: CX Champions Share Their Strategies, sponsored by SAS, has...
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