Retail

How M&S connected with customers during the pandemic 

E-commerce is a rapidly growing industry and more companies in the retail sector are transitioning online. Annie Gardner, Omnichannel Customer Experience Manager at Marks & Spencer, speaks to us about its...

On Course Golf supports franchise network with Intelligent Reach and...

On Course Golf, Australia’s largest pro-golf shop network, tees up with Intelligent Reach and Marketplacer to support its franchise network to create a seamless marketplace. Marketplacer, a global technology...

Node4 delivers integrated cloud-based voice and data infrastructure and...

Node4 has supplied a fully integrated telephony system, contact centre and MPLS Private WAN to Ellisons, one of the UK’s leading suppliers to hair and beauty professionals. Lee Farmer, IT & Operations...

Strike a better balance between operational efficiency and employee...

Retail is consistently changing and new technologies are beginning to dominate this space. Mark Williams, Managing Director at WorkJam, speaks to us about retail technologies and how enterprises can utilise them for...

Improving user experiences and visibility 

Greisy Flores, Senior Global Product Manager of the Digital Adoption Platform at Nestlé, speaks to us about the implementation of WalkMe, how this has helped employee engagement and how this has, ultimately,...

Santoni steps towards a bright online future with Fluent Order...

Luxury Italian shoemaker, Santoni, has chosen Fluent Commerce’s distributed Order Management System (OMS) to enhance its online and in-store customer experience. Founded in 1975 by Andrea and...

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