For some, work is just a means to an end. It helps pay the bills and helps people to live the life they want to in their free time. But does it need to be this way? Could the benefits of work be reframed so employees...
Dean Baker, Industry Team Lead: BFSI Southern & East Africa at Infobip, explains below how financial institutions in South Africa are redefining customer experience. While digital banking has gained widespread...
Organisations around the world are rushing to build API (application programming interface) marketplaces to foster greater connectivity between them and their partners and users. Global spend on API marketplaces is...
New analysis from Experian reveals the difficulty new businesses have in establishing themselves as successful, on-going enterprises. Around 4% of new businesses have ceased trading by the end of the first year...
The UK’s biggest brands are turning to Artificial Intelligence (AI) to develop better customer and colleague experiences, according to KPMG’s latest Customer Experience Excellence Report. The global study,...
Nutanix, a leader in hybrid multi-cloud computing,has reiterated its commitment to helping advance the sustainability objectives outlined in Saudi Vision 2030, which aims to overcome environmental challenges through...
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