Business Profiles

Solutions redefining customer and employee engagement

Avaya provides contact centre and communications solutions and can trace its history back to the founding of the Bell Telephone Company. Steve Joyner, Vice President, Avaya UK and Ireland, told Intelligent CXO about...

Taking the guesswork and uncertainty out of immigration  

Fragomen is a worldwide specialist provider of immigration services and it aims to take the guesswork and uncertainty out of the process of relocating to another country. The company has a huge range of clients from...

Tuning in to the needs and changing habits of customers

QuMind sells a market research platform which provides consumer feedback to decision-makers quickly. It was founded in 1999 by the company’s CEO, Mark Ursell. He told Intelligent CXO about how the...

Leading the way in transforming operations in East Africa

NEFC Group is a Dubai-based holding company that operates dealerships supplying machinery and heavy equipment in the Horn of Africa. It has nine subsidiaries and has more than 1,000 employees. The company supplies...

Improved efficiency and insights using marketing automation boosts Reed’s r...

With over 100 global offices, Reed wanted to make its marketing automation more effective. It needed to generate more leads and co-ordinate more efficiently with the sales team. Marketing Director, UK and EMEA, Reed,...

Creating amazing customer experiences across the globe

Webhelp is a leading services provider in customer experience, and manages customer service on behalf of more than 1,350 of the world’s leading companies. It employs more than 120,000 people across more than 60...

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