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Five keys to a great e-commerce strategy in 2022 

In today’s world, a strong e-commerce strategy is vital for the success of retail brands and businesses hoping to maintain their spot in the market. Shahid Nizami, Regional Vice President, Asia Pacific and Japan, ActiveCampaign, speaks to us about how companies can create a successful...


Technological inclusion for emerging markets 

RedCloud is on a mission to help small businesses by creating infrastructure for digital marketplaces in emerging economies, such as Peru, Argentina and Nigeria. This helps address the significant technological challenges start-ups face and ultimately improves their financial inclusion and...


Helping brands to grasp the West-to-East e-commerce trading opportunity 

As more and more brands in Europe look to the South Asia markets for growth opportunities, Asendia is aiding clients through its West-to-East initiative. Olivier Linchet, CEO South Asia Asendia, tells us more about the initiative, how he’s overseeing the growth of the business, key growth...


‘Secure, seamless and convenient’: Amazon Payment Services’ business philosophy

The shift to digital commerce has provided consumers with a greater array of services at their fingertips and customers now expect seamless, quality online shopping experiences. Peter George, Managing Director, Amazon Payment Services, highlights how the payment services industry has transformed,...


Choosing the right B2B e-commerce model

B2B companies have had to adapt as customer behaviour has changed over the course of the pandemic. This can be a struggle. So, Nick Durrant, CEO, Blueglass Digital spoke to Intelligent CXO about how to find the correct e-commerce model and implement it successfully. Customer behaviour has changed...


Elastic Path introduces Pre-Composed Solution for B2B commerce

Elastic Path, a leading provider of e-commerce software for brands leveraging Composable Commerce to drive digital innovation with confidence, has introduced a Composable Commerce solution to simplify B2B commerce for branded manufacturers. The  Pre-Composed...


Suning Financial Services and Nium launch e-commerce corporate cards for Hong Kong businesses

Suning Financial Services has recently joined forces with Nium, a global provider of payments and card issuance services, to issue Visa corporate cards for companies in Hong Kong. The corporate cards enable global e-commerce transactions and settlement. Driven by digitalisation and...


Vast empathy rises at work signal problems for brands struggling to emulate connections with customers

A new study  from  Genesys, a global cloud leader in customer experience orchestration, reveals British workplaces have become intrinsically more empathetic during the pandemic, but brands are lagging behind in how they engage with the public. While consumers...


Sana Commerce finds e-commerce sites failing B2B buyers

B2B suppliers are failing buyers, new research has found, with 52% of e-commerce sites not fully meeting expectations. The survey, conducted by Sapio Research on behalf of Sana Commerce, found accelerated Digital Transformation in the B2B buying space, with more business being...


Hermes UK CEO on understanding the customer experience

Hermes is the largest dedicated parcel carrier in the UK, delivering more than 650 million parcels on behalf of 80% of the UK’s top retailers. Over the last five years, CEO, Martijn De Lange, has overseen the company triple in size and become a £1.5bn revenue business. Moving away...


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