Insights

The future of digital IDs for business and society

As digital ecosystems have become more integral to society, we have seen our identities carry across into the online world. But without real life verification how can anyone be sure that you are who you say you are...

Few employers say their wellbeing and caregiving programmes effectively...

US employers are expanding efforts to enhance their employees’ wellbeing as they map out a benefit strategy for operating in a post-pandemic environment. These initiatives come as less than three in 10 employers say t...

Retail industry lags behind in customer experience strategy

NTT, a world-leading global technology services provider, has announced its Retail Guide to the Global Customer Experience Benchmarking Report which shows that the retail sector is particularly lagging behind in...

Redefining ‘work-life balance’ in the remote work era

Jeremy Paton, Team Engagement Solutions Director APAC, Avaya, analyses the shift from work-life balance to ‘work-life integration’ and offers strategies for leaders and managers to leverage their tech systems to adapt ope...

Natterbox CEO on the power of data to build better relationships

Neil Hammerton, CEO and Co-founder, Natterbox, tells us how the ability to better understand data can help organisations gain a greater insight into their customers, drive better business decisions and build better...

Honan Insurance scales for growth with managed services provider blueAPACHE

Established in 1964, Honan Insurance serves clients in Australia, New Zealand and South East Asia. The company’s staff provide advice and support in the areas of insurance, risk and financial services. Industries c...

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