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Dragos expert on why the energy sector must take a proactive approach to cyberdefence

The energy sector has undergone immense digitalisation in recent years as organisations have adopted digital tools to help achieve their transition towards net zero. But this has also introduced new risks and threats which need to be addressed to stay ahead of sophisticated attackers. Phil...


The five functionalities that are crucial for your contact centre of the future

Contact centres are witnessing an overload of customer interactions and attempting to adopt numerous methods to enhance efficiency and boost productivity. However, it can be challenging to understand which elements need to be prioritised to establish efficient future contact centres. Mathias...


Expert advice for layering up your defences this World Password Day

The annual World Password Day raises awareness of the importance of having robust and resilient password hygiene practices in place. We hear from various industry experts who discuss best practices for password security. Cian Heasley, Security Consultant at Adarma: “It’s common for...


The importance of visibility for tackling threats head-on 

Having a resilient cybersecurity strategy in place is key for any organisation when it comes to tackling cyberthreats and driving the investigation forward. Stefano Maccaglia, EMEA Practice Manager Incident Response at NetWitness, an RSA Business, discusses some of the core elements of an...


Governance professionals: Are you using these technology best practices?

Pennsylvania-based Rita Auritt, Senior Governance Advisor at BoardEffect, a division of Diligent Corporation, stresses the importance of technology tools in automating tasks that help governance professionals focus on governance best practices. As board work has evolved in the digital age,...


How to hire for diversity in the workplace

Diversity, equity and inclusion (DEI) is something every company should aspire to achieve within the workforce. Talent Works is dedicated to changing the recruitment conversation, challenging conventional thinking and propelling organizations to new heights in the race to deliver the best...


Securing your financial future today

TALL Group is a combination of three businesses, Checkprint, Tall Security Print and DLRT. Together, they work tirelessly with companies around the world to ensure secure print and payment solutions, producing millions of secure documents each month. Intelligent SME.tech speaks to Martin Ruda,...


British workers underestimate their employer’s gender pay gap

HR software provider, CIPHR, polled 1,000 UK employees, the majority of which work at medium- or large-sized companies, to find out more about their attitudes towards the gender pay gap. When asked to identify the current pay gap, opinions vary wildly – with the mean average...


How leaders can harness eudaimonia to prioritise wellness

Leadership strategies are always being developed and adapted so that managers can unlock a team’s full potential and efficiency. Matthew Gonnering, SVP and GM at Widen, an Acquia Company, has adopted a more natural approach, focusing on happiness and making the individual flourish. He tells...


2021 will see the back-office thrive as digital turns the transactional into the human and relational

Karen Stephen, COO, SurePayd, tells us that 2021 will likely see a shift that will see the potential of Accounts Receivable unlocked by CIOs, CMOs and CFOs. Our focus is in the digitization and cloud migration of a traditionally manual area of most businesses: Accounts Receivable, a classic back...


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