Africa

South African financial institutions adopt omnichannel strategies to retain...

Dean Baker, Industry Team Lead: BFSI Southern & East Africa at Infobip, explains below how financial institutions in South Africa are redefining customer experience. While digital banking has gained widespread...

Reimagining the digital future of South Africa with Redington

Redington, a leading technology integrator and innovation powerhouse, is thrilled to announce its strategic expansion to the South African market. This move signifies a milestone in the company’s growth journey,...

Taking the lead in transforming South Africa’s mobile networks...

Corridor Africa Technologies, a leading provider of telecommunications solutions, is poised to lead the Digital Transformation of mobile networks in South Africa in response to the recent regulatory changes announced...

TikTok shakes up South Africa’s social media Big Five

The ‘Big Five’ social media platforms in South Africa have been shaken up, as TikTok leaps past Instagram into second place and challenges the dominant social network, Facebook, in several segments. This...

Industry must help build trust in e-commerce if Nigeria is to enjoy...

E-commerce in Nigeria has not yet built momentum and in 2021, just seven percent of all purchases were made online. Industry experts believe that the fear of fraud is hindering the uptake of e-commerce, which is...

Private sector complements government’s efforts to bridge digital...

Digital inequality continues to be a major challenge facing South Africa. Businesses and the government recognise this challenge and are committed to bridging the digital divide and ensuring access to affordable and...

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