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Vast empathy rises at work signal problems for brands struggling to emulate connections with customers

A new study  from  Genesys, a global cloud leader in customer experience orchestration, reveals British workplaces have become intrinsically more empathetic during the pandemic, but brands are lagging behind in how they engage with the public. While consumers...


Trelleborgs Kommun simplifies HR planning with Jedox planning and forecasting

Jedox, a leading global provider of cloud-based enterprise performance management software, has announced a new contract following the company’s recent partnership with XLENT’s specialist planning and analytics consultancy team based in Malmo, Sweden. Trelleborgs Kommun,...


How to maximise Business Continuity through the cloud

Grant Duxbury, Director of Engineering at Aptum, explains how a Business Continuity Plan is essential when navigating large-scale natural disasters and even overcoming more minor disruptions. If the pandemic taught us anything, it is that disruption can happen when we least expect it,...


The anywhere workspace is here

Even though many South African organisations have understood the importance of embracing the cloud on their Digital Transformation journeys, the COVID-19 pandemic has resulted in a significant acceleration of adoption rates. With the need for employees to work from anywhere, the business...


Volkswagen Group teams up with Microsoft to accelerate the development of automated driving

Volkswagen Group has further strengthened its capabilities in the development of automated driving (AD) solutions. The Group’s software company, Car.Software Organisation, will collaborate with Microsoft to build a cloud-based Automated Driving Platform (ADP) on Microsoft Azure and leverage...


Huawei’s AI engine supports rapid digitalization of Singapore retailers

IsWhere partners with Huawei Cloud to launch a self-service digital marketing platform to help brick-and-mortar retailers in Singapore scale and grow. Singapore-headquartered IsWhere has partnered with global ICT leader Huawei to officially launch a self-service digital marketing platform to help...


Honan Insurance scales for growth with managed services provider blueAPACHE

Established in 1964, Honan Insurance serves clients in Australia, New Zealand and South East Asia. The company’s staff provide advice and support in the areas of insurance, risk and financial services. Industries covered include technology, construction, mining, real estate and strata,...


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