Kore.ai, a top conversational AI software company, has announced WorkAssist, an AI-first unified digital workspace for the modern workplace, along with HR Assist and IT Assist, AI-first employee Support-as-a-Service conversational AI-based solutions for HR and IT Service Management (ITSM) respectively; introducing a comprehensive, collaboration and conversation-based workplace solution that unifies and organises data assets to power contextual collaboration for enterprise teams.
These experience optimisation solutions for employees offer the following:
- WorkAssist: An AI-first unified digital workspace for employees to aggregate and organise data assets and applications in collaborative workspaces and enable object-based collaboration on data records including task assignments, discussion rooms/chats, meeting workspaces and collaborative documents organised in knowledge bases.
- HR Assist: A pre-trained, intelligent virtual assistant that solves routine HR questions, acting as a force multiplier for HR teams.
- IT Assist: Automates IT support functions with conversational AI. The pre-trained, purpose-built virtual assistant improves employee engagement, productivity and satisfaction levels.
The new Kore.ai employee experience suite comes at a time when companies around the world are making the shift to distributed, digital work environments. Demand is growing for solutions that support this new way of work, engaging employees where they are and in the channel of their choice for efficient support and contextual collaboration – leading to an extraordinary experience.
Click below to share this article