During the pandemic, we’ve turned to video conferencing to meet with friends, family and colleagues. How big of a role will video play in our lives going forward, as we look beyond the pandemic?
To get some sense of people’s sentiments about this, Zoom commissioned Qualtrics Research to conduct a survey that asked 7,689 people from around the world which virtual activities from the COVID-19 era they’d like to see continue.
The resulting report prepared by Zoom, How virtual do we want our future to be?, focuses on the impact that video communications have had on our day-to-day lives.
Overall, a large majority of those surveyed said that even after COVID-19 concerns subside, they will continue to use video communications for many aspects of their lives.
About two-thirds of those who used video for business want a mix of virtual and in-person business environments in the future, citing better work-life balance and added flexibility.
While half of those who said they used video for healthcare or telehealth appointments want that option moving forward (especially in the United States), many respondents said they preferred in-person visits because of the doctor-patient connection they provide.
About half of those who had used video for education during the pandemic plan some combination of in-person and virtual classes going forward.
Although celebrations, worldwide, were high on the list of virtual activities, respondents enjoyed during the months of COVID-19, few are keen to continue virtual-only celebrations like birthdays, holidays, and weddings.
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